Privacy Policy

Last updated September 21, 2026

This policy describes how ChiaTurn, operated by QT Technology Service LLC, handles information for optional customer appointment and receipt messages and employee daily earnings summaries. Salons manage their customer, employee, appointment, transaction, attendance, and pay-policy records through ChiaTurn.

Information used for messages

For customer messages, we use the contact information you or your salon provide, including your name and mobile number, appointment details, receipt reference, services, and payment totals. For employee daily earnings summaries, we use the employee's name and mobile number, salon and business date, sales, tips, configured pay rules, adjustments, and estimated earnings. We also process messaging preferences, consent records, and delivery or failure information.

How we use information

We use this information to send the confirmations, receipts, and daily earnings summaries you request, honor your messaging choices, respond to support requests, troubleshoot delivery, and protect the service from misuse. Daily earnings texts are estimates subject to payroll review and do not finalize payroll or record payment. Do not send passwords or full payment card details by text.

Sharing and service providers

We use service providers, including Twilio and mobile carriers, to deliver messages, and hosting providers to operate ChiaTurn. These providers receive information needed to perform their services. Your salon can access the customer and employee records and messaging preferences it manages.

We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with third parties for their own use. Service providers may process this information only as needed to operate the messaging program. Information may also be disclosed when required by law.

Your choices

SMS is optional. Customer texts are not a condition of booking or purchasing, and employee daily earnings texts are not a condition of employment or payment. Reply STOP to opt out of messages from the sending number. Reply HELP for help. Ask your salon to review or correct your contact information and messaging preferences.

Retention and protection

We retain information as needed to operate the service, maintain transaction and consent records, resolve disputes and meet applicable obligations. Access controls help limit access to customer information. SMS is delivered through mobile networks and may be visible to anyone with access to your phone.

Contact and updates

For help with an appointment, receipt, or your customer information, contact your salon directly. For ChiaTurn messaging or privacy questions, email quyen@probrothersinvestment.com. Reply HELP to a ChiaTurn text for messaging help.

We may update this policy as the service changes. The date above identifies the latest version. See the SMS Terms for messaging frequency, charges and opt-out details.